Privacy Policy
Last Updated: November 2025
Your privacy is important to us. It is the policy of Lisboa Cleaning to respect your privacy regarding any information we may collect from you across our website at lisboacleaning.com, as well as any other platforms we own and operate.
We only ask for personal information when it is truly needed to provide our services. All information is collected by fair and lawful means, with your knowledge and consent. We also inform you why we are collecting it and how it will be used.
1. Information We Collect
We may collect the following personal information:
Full name
Phone number
Email address
Home address and service location
Scheduling details
Notes or preferences related to your cleaning appointment
Payment-related information (processed securely via third-party payment providers)
Device, browser, and usage data through cookies
2. How We Use Your Information
We use the information we collect to provide, manage, and improve our services, including:
Scheduling cleaning appointments
Sending confirmations and reminders
Processing payments and delivering invoices
Providing service updates or changes
Sending follow-up messages after your cleaning
Communicating with you for customer service
Maintaining internal records and ensuring quality control
Improving our website functionality and user experience
Your data is used strictly to support the services you request.
3. SMS Communication Policy
By providing your phone number, you agree to receive text messages related to your cleaning service, including:
Appointment reminders
Schedule confirmations
Arrival updates
Service notifications
Important account or payment updates
SMS Disclaimer:
“By providing your phone number, you agree to receive SMS updates from Lisboa Cleaning. Message & data rates may apply. Reply STOP to unsubscribe. Reply HELP for help.”
You may opt out of non-essential messages at any time.
4. Cookie Policy
Our website uses cookies to improve your experience. Cookies are small data files stored on your device to help us:
Remember your preferences
Enhance website functionality
Analyze traffic and usage
Improve navigation and booking performance
Disabling cookies is possible through your browser settings, but doing so may affect the functionality of this site and others you visit.
We may also use trusted third-party cookies (such as analytics tools) that help us understand how our website is used so we can deliver a better experience.
5. Data Retention & Protection
We only retain collected information for as long as necessary to provide the service you requested.
Any data we store is protected through commercially acceptable security measures to prevent loss, theft, unauthorized access, disclosure, copying, alteration, or misuse.
6. Data Sharing
We do not share or sell any personally identifiable information to third parties.
The only exceptions are:
When required by law
When essential third-party service providers are involved (e.g., payment processors)
These partners are required to follow secure data-handling practices.
7. External Links
Our website may contain links to external websites not operated by us.
We are not responsible for the content or privacy practices of these third-party sites.
8. Your Choices & Rights
You may refuse to provide personal information; however, this may prevent us from offering certain services such as appointment scheduling.
Your continued use of our website will be interpreted as acceptance of our privacy practices.
If you have questions about how we handle user data or would like to request access, correction, or removal of your information, feel free to contact us.
9. Contact Information
If you have any questions regarding this Privacy Policy, you may contact us at:
Email: contact@lisboacleaning.com
Phone: (475) 251-9266
Website: lisboacleaning.com